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Insights

April 4, 2023
Diversis-backed RFI Global acquires DBM’s Atlas division, to create Australia’s most comprehensive financial services customer data set.

Sydney 5th April 2023 – Embargoed until 00:01 AM AEST on […]

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April 21, 2022
SMEs and emissions reductions

A recent study of DBM Connect panelists reveals SME attitudes towards emissions, how their business is responding to the emissions challenge, and their expectations of suppliers and business partners.

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February 4, 2022
Q&A: Celebrating 30 years of DBM Consultants

This year marks 30 years of DBM Consultants.

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December 3, 2021
Financial uncertainty amid the pandemic fuels a rise in Buy Now, Pay Later services in Australia

By Tony Williams, Executive Director, DBM Consultants & Lucas Carreras, […]

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November 17, 2021
DBM Star Profile: Logan Walsh

Media Products Manager Logan Walsh

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July 16, 2021
How to boost marketing ROI for financial services - FAST

DBM Managing Director Dhruba Gupta shares 2 fundamental things financial services marketers should know to boost marketing ROI.

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May 17, 2021
Switching providers or sticking it out? Consumer trends since COVID19

With more people working from home since lockdown, expectations and attitudes relating to bill increases in utilities, telco and insurance have changed.

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March 7, 2021
5 ways DBM is leading the charge for workplace gender equality

DBM Connect 2021 IWD Poll February-March 2021, sample size 1046.

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February 21, 2021
When to DIY (your market research survey) and not

When to DIY (your Market research survey) or not

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November 24, 2020
More transparency around member satisfaction of super funds required to empower consumer choice

While super funds will next year be held to a […]

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September 28, 2020
DBM partners with Nielsen to launch DBM Atlas + Media Profiler

Unlocks deeper consumer profiling, specifically for the financial services sector […]

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August 28, 2020
Download this DBM COVID-19 Insights Report

DBM tracks financial services usage and behaviour monthly (for both […]

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August 18, 2020
DBM researchers reveal links between advocacy and the predictability of future customer behaviour

Dhruba Gupta, Founder and Managing Director of DBM presented the […]

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June 24, 2020
Signs of Opportunism Amongst First Home Buyers

The latest DBM Atlas data has revealed that renters are […]

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April 9, 2020
Business Owners Urged To Start Positioning Themselves For The Recovery

While the implications of COVID-19 have only become apparent to […]

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March 9, 2020
Australia's banking customers to crown their 'Best Neobank'

In a first for the Australian market, a survey of […]

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March 5, 2020
Excellence in Financial Services on show at DBM Australian Financial Awards 2020

5th March 2020 The 2020 DBM Australian Financial Awards were presented in […]

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February 10, 2020
DBM and Eyeota create peerless Digital Audiences for Financial Services Marketers

Eyeota, the leading audience technology platform enabling the intelligent use […]

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February 3, 2020
DBM appoints Kipling Zubevich as new CEO

DBM has today appointed Kipling Zubevich as CEO, tasked with […]

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January 21, 2020
A new year. A new decade. A new look.

It’s 2020, and we’re celebrating with a brand new logo. […]

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December 17, 2019
DBM wins Australia/New Zealand Consultancy of the Year award

DBM are thrilled to announce being honoured at the Campaign […]

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October 21, 2019
Sick of spiralling into more debt with Afterpay? Why not try 'beforepay'

There's a new kid on the block targeting millennials living […]

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October 4, 2019
We signed up to 4 Aussie neobanks. Here's what happened

For all the media coverage, chatter and Twitter emojis, do […]

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August 13, 2019
Australian business confidence slides to record lows

The Winter 2019 DBM In Full Focus report – an […]

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April 17, 2019
DBM Financial Wellbeing Index reveals caution among Australians

The financial confidence of both the general public and businesses […]

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April 8, 2019
Australian businesses rapidly losing confidence

The latest DBM In Full Focus report - an insight […]

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March 20, 2019
Neobanks vs the Big banks - how real is the threat?

It’s no secret that 2018 was a tumultuous year for […]

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February 28, 2019
DBM Australian Financial Awards 2019

The 2019 DBM Australian Financial Awards were presented in Sydney […]

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February 7, 2019
Financial Inequality Declining in Australia

Findings from ME Bank's 15th bi-annual Household Financial Comfort report (HFCR), […]

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December 11, 2018
Looking Beyond the Banking Royal Commission

Trust in Australia’s big banks is at an all-time low […]

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November 16, 2018
Top Three Tips From a Woman in Research

I can easily cite the statistics on women in the […]

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November 7, 2018
Alarming number of Australians intend to switch their Private Health Insurance

New findings show an estimated 220,000 Australians intend to switch […]

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September 3, 2018
AMP Customer Crisis Deepens

Increasing numbers of superannuation customers are expressing their dissatisfaction with […]

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August 10, 2018
AMP Suffering Significant Reputational Damage

AMP’s Net Promoter Score (NPS*) has plummeted 10 points since […]

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August 1, 2018
Gen Z - Banking's Newest Battleground

According to the latest Consumer Atlas results, financial institutions separate […]

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July 26, 2018
One In Two Australians Missing Out On Multi Policy Discounts

Research by DBM Consultants using Consumer ATLAS data reveals that […]

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July 20, 2018
Overseas born Australian residents turning away from Big 4 banks

New results from DBM Consultants show that market share and […]

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July 13, 2018
Fewer Australians Have Home Insurance

New findings from DBM Consultants’ Consumer Atlas reveal that fewer […]

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July 5, 2018
Big 4 Reputation at "lowest level recorded"

Latest survey confirms damage done to Big 4 banks in […]

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November 21, 2017
Up to $100 billion of owner occupied mortgages up for grabs as customers look for alternatives.

With the owner occupier mortgage market worth about $1 trillion, […]

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November 20, 2017
Close to 350,000 Australians have Pet Insurance before Private Health Insurance

You might find this hard to believe, but a sizeable […]

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October 3, 2017
Investor Property lender ratings vary widely across the nation

Investor property mortgages undergo high levels of scrutiny from the […]

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