Diversis-backed RFI Global acquires DBM’s Atlas division, to create Australia’s most comprehensive financial services customer data set.

April 4, 2023

Sydney 5th April 2023 – Embargoed until 00:01 AM AEST on 5 April 2023

RFI Global, the global leader in data and insights for financial services, today announced that it has acquired DBM Atlas, a leading Australian financial services data and insights provider from the Illuminera Group. This exciting acquisition will further enhance RFI’s unique data and insights proposition by bringing together the two most comprehensive financial service customer data sets in Australia.

Headquartered in Melbourne, Australia, DBM is one of Australia’s leading specialist research and insights consultancies.  Founded in 1992 by Dhruba Gupta, DBM boasts a rich record of experience and expertise used to benchmark the performance of Australia’s most successful organisations.  Their focus in financial services is delivered via the power of products DBM Atlas and DBM Audiences – Australia’s most comprehensive financial services customer datasets.

Combining RFI Global’s Australian capabilities with DBM’s Atlas proposition will provide benefits to both companies’ client bases in the form of enhanced services and solutions, including access to the largest financial services data set of customer behaviour and attitudes in the Australian market and a connected experience across DBM Atlas and RFI insights.

RFI Global’s CEO and Co-Founder Charles Green said in his announcement of the acquisition: “RFI has long admired DBM Atlas and the work that it does in the Australian market, and we believe our product suites and client bases are very complimentary. We are therefore very excited to bring together the two most comprehensive financial service customer data sets in Australia for the greater benefit of our clients.”  

RFI Global was founded in Sydney in 2006 to provide financial intelligence for the Australian financial services market and has since grown into a global company serving 49 markets. Backed by its LA based investment partners, Diversis Capital, RFI Global is on an exponential growth trajectory, having recently established a local presence in New York, Dubai, Paris and San Francisco to add to its existing presence in London, Sydney, Singapore, and Toronto.

In 2010 and 2011 RFI Global was recognised on the BRW Fast Starters List and featured on the BRW Fast 100 List (listing the fastest growing companies in Australia) in 2011, 2012, 2013, 2014 and 2015 – only the second company ever to reach this milestone of 5 consecutive years on the list.

CEO International of Illuminera, Chris Riquier said: “The DBM Atlas team are truly excited to be joining RFI Global to write a new story in Australia. DBM’s client base has always benefited from a focus on robust and reliable data and we know that, like us, RFI is constantly exploring ways to deliver richer insights and strategic guidance.  We look forward to continuing this journey together.”

DBM Social Research and 3arc will remain with the Illuminera Group with DBM Social re-branded as 3arc Social.

ENDS.


Notes for Editors:

About RFI Global

RFI Global is the data and insight partner for the world’s financial services community. Since 2006 we’ve provided tailored subscription-based insight and data solutions for local, regional and global Financial Services players that enable them to make data-driven decisions confidently and quickly. To learn more, please visit www.rfi.global.

About DBM

Since 1992 DBM has provided market research and consulting services to some of Australia’s largest B2C and B2B brands. The DBM Atlas program is used by more than 50 financial services brands to track key customer metrics such as advocacy, sentiment, product holdings and market share. Over recent years DBM have formed data partnerships to provide marketing solutions such as media planning, digital audience activation and geo-demographic targeting. To learn more, please visit https://dbmatlas.com.

About Diversis Capital

Founded in 2013, Diversis Capital is a software and technology-focused private equity fund with more than $1 billion under management.  Diversis invests in middle-market companies that can benefit from the firm’s proven ability to improve and grow software companies. With a collaborative approach to investing, its operating partners and strategic advisors work alongside management teams to help build successful organizations positioned for long-term growth. To learn more, visit www.diversis.com.


For more information or to speak with the team, contact:

Chloé James

Group Director of Media & Communications at RFI Global

Email: cjames@rfi.global

Phone: +61 0451 118 042

Past Posts

April 4, 2023
Diversis-backed RFI Global acquires DBM’s Atlas division, to create Australia’s most comprehensive financial services customer data set.

Sydney 5th April 2023 – Embargoed until 00:01 AM AEST on […]

Read More
April 21, 2022
SMEs and emissions reductions

A recent study of DBM Connect panelists reveals SME attitudes towards emissions, how their business is responding to the emissions challenge, and their expectations of suppliers and business partners.

Read More
February 4, 2022
Q&A: Celebrating 30 years of DBM Consultants

This year marks 30 years of DBM Consultants.

Read More
December 3, 2021
Financial uncertainty amid the pandemic fuels a rise in Buy Now, Pay Later services in Australia

By Tony Williams, Executive Director, DBM Consultants & Lucas Carreras, […]

Read More
November 17, 2021
DBM Star Profile: Logan Walsh

Media Products Manager Logan Walsh

Read More
July 16, 2021
How to boost marketing ROI for financial services - FAST

DBM Managing Director Dhruba Gupta shares 2 fundamental things financial services marketers should know to boost marketing ROI.

Read More
May 17, 2021
Switching providers or sticking it out? Consumer trends since COVID19

With more people working from home since lockdown, expectations and attitudes relating to bill increases in utilities, telco and insurance have changed.

Read More
March 7, 2021
5 ways DBM is leading the charge for workplace gender equality

DBM Connect 2021 IWD Poll February-March 2021, sample size 1046.

Read More
February 21, 2021
When to DIY (your market research survey) and not

When to DIY (your Market research survey) or not

Read More
November 24, 2020
More transparency around member satisfaction of super funds required to empower consumer choice

While super funds will next year be held to a […]

Read More
September 28, 2020
DBM partners with Nielsen to launch DBM Atlas + Media Profiler

Unlocks deeper consumer profiling, specifically for the financial services sector […]

Read More
August 28, 2020
Download this DBM COVID-19 Insights Report

DBM tracks financial services usage and behaviour monthly (for both […]

Read More
August 18, 2020
DBM researchers reveal links between advocacy and the predictability of future customer behaviour

Dhruba Gupta, Founder and Managing Director of DBM presented the […]

Read More
June 24, 2020
Signs of Opportunism Amongst First Home Buyers

The latest DBM Atlas data has revealed that renters are […]

Read More
April 9, 2020
Business Owners Urged To Start Positioning Themselves For The Recovery

While the implications of COVID-19 have only become apparent to […]

Read More
March 9, 2020
Australia's banking customers to crown their 'Best Neobank'

In a first for the Australian market, a survey of […]

Read More
March 5, 2020
Excellence in Financial Services on show at DBM Australian Financial Awards 2020

5th March 2020 The 2020 DBM Australian Financial Awards were presented in […]

Read More
February 10, 2020
DBM and Eyeota create peerless Digital Audiences for Financial Services Marketers

Eyeota, the leading audience technology platform enabling the intelligent use […]

Read More
February 3, 2020
DBM appoints Kipling Zubevich as new CEO

DBM has today appointed Kipling Zubevich as CEO, tasked with […]

Read More
January 21, 2020
A new year. A new decade. A new look.

It’s 2020, and we’re celebrating with a brand new logo. […]

Read More
December 17, 2019
DBM wins Australia/New Zealand Consultancy of the Year award

DBM are thrilled to announce being honoured at the Campaign […]

Read More
October 21, 2019
Sick of spiralling into more debt with Afterpay? Why not try 'beforepay'

There's a new kid on the block targeting millennials living […]

Read More
October 4, 2019
We signed up to 4 Aussie neobanks. Here's what happened

For all the media coverage, chatter and Twitter emojis, do […]

Read More
August 13, 2019
Australian business confidence slides to record lows

The Winter 2019 DBM In Full Focus report – an […]

Read More
April 17, 2019
DBM Financial Wellbeing Index reveals caution among Australians

The financial confidence of both the general public and businesses […]

Read More
April 8, 2019
Australian businesses rapidly losing confidence

The latest DBM In Full Focus report - an insight […]

Read More
March 20, 2019
Neobanks vs the Big banks - how real is the threat?

It’s no secret that 2018 was a tumultuous year for […]

Read More
February 28, 2019
DBM Australian Financial Awards 2019

The 2019 DBM Australian Financial Awards were presented in Sydney […]

Read More
February 7, 2019
Financial Inequality Declining in Australia

Findings from ME Bank's 15th bi-annual Household Financial Comfort report (HFCR), […]

Read More
December 11, 2018
Looking Beyond the Banking Royal Commission

Trust in Australia’s big banks is at an all-time low […]

Read More
November 16, 2018
Top Three Tips From a Woman in Research

I can easily cite the statistics on women in the […]

Read More
November 7, 2018
Alarming number of Australians intend to switch their Private Health Insurance

New findings show an estimated 220,000 Australians intend to switch […]

Read More
September 3, 2018
AMP Customer Crisis Deepens

Increasing numbers of superannuation customers are expressing their dissatisfaction with […]

Read More
August 10, 2018
AMP Suffering Significant Reputational Damage

AMP’s Net Promoter Score (NPS*) has plummeted 10 points since […]

Read More
August 1, 2018
Gen Z - Banking's Newest Battleground

According to the latest Consumer Atlas results, financial institutions separate […]

Read More
July 26, 2018
One In Two Australians Missing Out On Multi Policy Discounts

Research by DBM Consultants using Consumer ATLAS data reveals that […]

Read More
July 20, 2018
Overseas born Australian residents turning away from Big 4 banks

New results from DBM Consultants show that market share and […]

Read More
July 13, 2018
Fewer Australians Have Home Insurance

New findings from DBM Consultants’ Consumer Atlas reveal that fewer […]

Read More
July 5, 2018
Big 4 Reputation at "lowest level recorded"

Latest survey confirms damage done to Big 4 banks in […]

Read More
November 21, 2017
Up to $100 billion of owner occupied mortgages up for grabs as customers look for alternatives.

With the owner occupier mortgage market worth about $1 trillion, […]

Read More
November 20, 2017
Close to 350,000 Australians have Pet Insurance before Private Health Insurance

You might find this hard to believe, but a sizeable […]

Read More
October 3, 2017
Investor Property lender ratings vary widely across the nation

Investor property mortgages undergo high levels of scrutiny from the […]

Read More

Find Out More

Chat To Our Team
DBM logo_white
menu