| Award Categories | Finalists | Winner |
|---|---|---|
| Most Recommended Major Business Bank | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Recommended Business Bank | Bendigo Bank, Rural Bank, Rabobank | Bendigo Bank |
| Most Recommended Institutional Bank | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Best Business Relationship Managers (Major Bank) | ANZ, NAB, Westpac | Westpac |
| Best Major Digital Business Bank | Commonwealth Bank, NAB, Westpac | Westpac |
| Best Digital Business Bank | ING, Rabobank, Rural Bank | Rural Bank |
| Best Business Customer Service (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Best Business Bank Customer Service | Bendigo Bank, Rabobank, Rural Bank | Rabobank | Most Competitive Major Business Bank | Commonwealth Bank, NAB, Westpac | NAB |
| Most Competitive Business Bank | AMP, ING, Rabobank | ING |
| Most Recommended Business Bank Accounts (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Recommended Business Credit Cards (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Recommended Business Lending Accounts (Major Bank) | Commonwealth Bank, NAB, Westpac | NAB |
| Award Categories | Finalists | Winner |
|---|---|---|
| Most Recommended Major Bank | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Innovative Major Bank | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Reputable Major Bank | ANZ, Commonwealth Bank, NAB | Commonwealth Bank |
| Best Digital Bank (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Best Customer Service (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank |
| Most Competitive Major Bank | Commonwealth Bank, NAB, Westpac | NAB |
| Most Innovative Bank | P&N Bank, Queensland Country Bank, Qudos Bank | Qudos Bank |
| Best Digital Bank | Heritage Bank, P&N Bank, Up | Up |
| Most Competitive Bank | ING, P&N Bank, Police Bank | Police Bank |
| Best Customer Service | P&N Bank, Police Bank, Regional Australia Bank | P&N Bank |
| Most Recommended Bank | ING, Newcastle Permanent, Up | Up |
| Most Recommended Customer-owned Bank | P&N Bank, Police Bank, Teachers Mutual Bank | P&N Bank |
| Most Reputable Bank | Bank Australia, Newcastle Permanent, P&N Bank | Newcastle Permanent |
| Most Trusted Major Bank | ANZ, Commonwealth Bank, NAB | Commonwealth Bank |
| Most Trusted Bank | Credit Union SA, Police Bank, Up | Police Bank |
| Award Categories | Finalists | Winner |
|---|---|---|
| Most Recommended Home Loan (Major Bank) | ANZ, Commonwealth Bank, NAB | Commonwealth Bank | Most Recommended Owner Occupier Home Loan (Major Bank) | ANZ, Commonwealth Bank, NAB | ANZ | Most Recommended Investor Home Loan (Major Bank) | Commonwealth Bank, NAB, Westpac | Commonwealth Bank | Most Recommended First Home Buyers Loan (Major Bank) | ANZ, Commonwealth Bank, NAB | ANZ |
| Most Recommended Home Loan | Newcastle Permanent, Teacher's Mutual Bank, ubank | Newcastle Permanent | Most Recommended Owner Occupier Home Loan | Newcastle Permanent, People's Choice, ubank | Newcastle Permanent |
| Most Recommended Investor Home Loan | Bankwest, ING, Macquarie Bank | Bankwest | Most Recommended First Home Buyers Loan | Bendigo Bank, Great Southern Bank, ING | Great Southern Bank |
| Most Recommended Personal Loan | AMP, ING | ING | Most Recommended Everyday Account | Bendigo Bank, ING, St.George | ING |
| Most Recommended Online Savings Account | Bendigo Bank, ING, ubank | ING |
| Most Recommended Deposit Account | Bankwest, Bendigo Bank, ING | ING |
| Most Recommended Everyday Account (Customer-owned) | BankVic, P&N Bank, Police Bank | Police Bank |
| Most Recommended Online Savings Account (Customer-owned) | Bank Australia, Heritage Bank, Qudos Bank | Qudos Bank |
| Most Recommended Deposit Account (Customer-owned) | P&N Bank, Police Bank, QBANK | QBANK |
| Most Recommended Credit Card (Major Bank) | ANZ Balance Visa, Commbank Low Fee Gold Credit Card, NAB Flybuys Reward Card | ANZ Balance Visa |
| Most Recommended Credit Card | American Express Explorer, Teachers Mutual Credit Card, Qantas American Express Ultimate Card | American Express Explorer |
| Most Recommended Industry Superannuation Fund | AustralianSuper, Cbus, UniSuper | UniSuper |
| Most Recommended Superannuation Fund | ART QSuper, Australian Ethical Super, NAB | ART QSuper |
| Award Categories | Finalists | Winner |
|---|---|---|
| Most Recommended Commercial Insurer | Hollard, Elders, NRMA | Hollard |
| Most Recommended General Insurer | RAA, RAC, Shannons | RAA |
| Best Motor Insurance (NSW) | Apia, NRMA, Woolworths | Apia |
| Best Motor Insurance (VIC) | Apia,RACV, Shannons | Shannons |
| Best Motor Insurance (QLD) | Apia, RACQ, Shannons | Shannons |
| Best Motor Insurance (SA) | RAA, Shannons, Youi | RAA |
| Best Motor Insurance (WA) | QBE, RAC, Youi | QBE |
| Best Motor Insurance (TAS) | AAMI, RACT, Youi | RACT |
| Best Motor Insurance (ACT) | AAMI, NRMA | NRMA |
| Best Home Insurance (NSW) | Apia, NRMA, Terri Scheer | Apia |
| Best Home Insurance (VIC) | Coles, CGU, RACV | RACV |
| Best Home Insurance (QLD) | Apia, RACQ, Suncorp | Apia |
| Best Home Insurance (SA) | Apia, RAA, Youi | RAA |
| Best Home Insurance (WA) | Budget Direct, RAC, SGIO | RAC |
| Best Home Insurance (TAS) | AAMI, RACT | RACT |
| Best Home Insurance (ACT) | AAMI, Allianz, NRMA | NRMA |
| Best Travel Insurance | Allianz, Cover More, Qantas | Qantas |
| Best Life Insurance | Allianz, ANZ, NobleOak | NobleOak |
